Make sure to click and review the policy before filling the form.
Section 1 · Your status
Section 2 · Contact information
Section 3 · Product information
Note: the serial number applies to the controller only; other components (motors, sensors, etc.) do not require one.
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Warranty claims cannot be processed without proof of purchase. Please upload a clear photo or PDF of your receipt, invoice, or order confirmation, along with the product's serial number label. Max 10MB.
Section 4 · Issue description
Accepted formats: JPG, PNG, or MP4. Max 10 MB per file — please compress larger files before uploading.
Upload anything that helps us reproduce the issue: Video, screenshots, or sample code. — for larger files, paste a shareable cloud link